If you’re a professional in business, media, law, healthcare, or a host of other fields, chances are you know how critical transcriptions can be to your services. Whether you need transcriptions for medical documents, to create subtitles or notes for online video posting, or you need notes from a live event to help guide you as you create blogs and other content after the event, transcriptions are essential.
Below are several reasons businesses and professionals should consider using a human transcription service like KE Butterfield.
Transcribing is time consuming. While transcription is important and having the completed work is needed to move forward, the process is typically tedious work. The average range varies, but verbatim transcription can take four times as long as the person speaking (give or take), depending on typing speed, number of speakers, how fast the person speaks, and the difficulty of the material. In a quick-moving society, many professionals need to focus their efforts on tasks that will build business, land the next client or get that presentation board ready.
AI and automated transcription is less reliable and accurate than a human transcriber. Automated transcription uses speech recognition to convert audio to text. The technology has come a long way over the past several years, and while it can be OK in a pinch, the companies themselves admit it’s not the best choice if accuracy is a top priority. The finished product serves as a first draft, with organization and editing still needed by a live person.
Humans have the capacity to understand complex information. We know about and can decipher homonyms. We have the capacity to pick up on changing topics, people using acronyms, interruptions, or speakers with regional dialects or accents, and humans can account for those and other language nuances in the transcript. It’s less likely that you will have to go back and re-listen to audio to gain clarity if you use a human transcriber than if you use the alternative.
All of this is not to say that speech to text doesn’t have its place in business, but if you want an understandable, complete and highly accurate document, at the end of the day human transcription will always win out.
Karen Butterfield is an award-winning communications professional specializing in B2B and B2C content creation, copywriting, as well as internal and external correspondence. She earned her Bachelor of Arts in Journalism from Webster University, St. Louis, in 2010 and then served in progressive roles at a community newspaper and publishing company. During her tenure as a reporter and editor, she earned more than a dozen state awards for writing and photography.